Sometimes I use my blog as a bully pulpit when it comes to consumer affairs. It's not as much to embarrass the company as it is to vent my frustration. In a previous post, I slammed AT&T and detailed their inept ability to complete a single item on a move work order. Today they made their offer – reversing any fees they accidentally added and knocking $500 off our company phone bill. I wasn't happy with the resolution – we lost thousands of dollars in productivity and reputation over the deal. They made an offer, though, and we had to move on.
Verizon; ntawm qhov tod tes, tshaj tag nrho kuv cov kev cia siab. Kuv nyuam qhuav tau txais $ 400 + nqi xov tooj. Ouch! Tom qab siv sijhawm li 30 feeb online sim los xyuas seb dab tsi los ua kom kuv lub ncov kuv tsis siab, nce siab, sib koom, thiab lwm yam. Feeb thiab yog li cas ib ntawm 3 tus xov tooj tau ua lub luag haujlwm dab tsi… Kuv tau muab. Kuv tua tawm tus email rau Verizon nug kom piav qhia.
Qhov teeb meem no yog qhov tseeb yog vim kuv tau nyob hauv qhov phiaj xwm tsis ncaj ncees tom qab kuv ntxiv xov tooj rau kuv tus ntxhais. Tus neeg sau ntawv rau kuv rov qab, Renae, tau sau cov lus piav qhia txhua yam ntawm kev tsub. Tau pom tias kuv puas tau kho kuv txoj kev npaj khomob ib lub limtiam lossis yog li ntawd dhau los, nws tau ntxiv $ 100 qhov nyiaj rau kuv tus lej. Ua tsaug Verizon!
Kuv yuav tsum tau ntxiv uas kuv ntxub tias VZ Navigator nkag tsis tau outside my own Verizon account, but the actual car navigation is superb! There's no need to buy a GPS unit with this software and with your mobile phone. I have the Razr and I'm able to put the phone down on the passenger seat and hear the instructions perfectly.