Yuav Ua Li Cas Tiv Thaiv Cov Ntaub Ntawv Thib Tawm hauv Ntiaj Teb Omni-Channel

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Google tau txiav txim siab tias nyob rau hauv ib hnub, 90% ntawm cov neeg siv khoom siv ntau cov ntxaij vab tshaus kom tau raws li lawv xav tau hauv online xws li tuam txhab nyiaj, khw muag khoom thiab kev ncig mus ncig thiab lawv xav tias lawv cov ntaub ntawv yuav nyob ruaj ntseg thaum lawv plhaw los ntawm platform rau platform. Nrog cov neeg siv khoom txaus siab yog qhov tseem ceeb tshaj plaws, kev nyab xeeb thiab cov ntaub ntawv tiv thaiv tuaj yeem poob los ntawm cov kab nrib pleb. Raws li Forrester, 25% ntawm cov tuam txhab tau ntsib qhov kev ua txhaum loj nyob rau 12 lub hlis dhau los. Hauv Teb Chaws Asmeskas ib leeg nyob rau xyoo 2013, tus nqi nruab nrab ntawm cov ntaub ntawv txhaum cai yog $ 5.4 lab.

Nyob rau hauv infographic hauv qab no, Paj Yeeb Tus Qauv qhia peb tias cov neeg siv khoom tus cwj pwm thiab kev cia siab tau hloov pauv li cas, qhov cuam tshuam rau kev lag luam thev naus laus zis, thiab lub luag haujlwm tseem ceeb uas kev ruaj ntseg ua si thaum nws xa cov neeg siv khoom kawg. Ua raws li lawv cov lus qhia los xyuas kom meej tias koj cov neeg siv cov ntaub ntawv tuaj yeem ua kom ruaj ntseg zoo.

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