Yuav Ua Li Cas Siv Lub Hwj Huam Kev Txawj Ua Pauv

Li cas los siv cov kev paub hauv paus

No tav su kuv tau pab cov neeg siv khoom uas tau ntxiv daim ntawv pov thawj rau SSL thiab so lawv tus www ntawm lawv qhov URL. Txhawm rau kom tsheb rov qab tau zoo, peb xav tau sau cov cai rau Apache hauv ib qho .htaccess ntawv. Peb muaj ntau tus kws tshaj lij ntawm Apache uas kuv tuaj yeem hu rau qhov kev daws teeb meem, tab sis hloov, Kuv tsuas yog tshawb ob peb lub hauv paus kev paub hauv online thiab pom qhov kev daws tsim nyog.

Kuv tsis tas yuav hais rau leej twg, qhib ib daim pib, tos, tuav mus rau ib tug kws tshaj lij, lossis lwm lub sijhawm tsis raug cai. Kuv hlub cov tuam txhab uas siv sijhawm los tsim thiab siv txuj ci hauv pausCov. Thiab nws yog kev nqis peev zoo rau cov lag luam uas pom loj lossis loj hlob ntawm cov pib txhawb nqa. Lub tuam tsev tawm a kbase (raws li lawv kuj paub), tuaj yeem muab cov chaw sau cia uas tuaj yeem pab koj lub tuam txhab txo kev thov pab txhawb nqa, zam kev thov rov ua dua tshiab, txhim kho lub sijhawm daws teeb meem, thiab txhim kho cov neeg siv khoom txaus siab. Tag nrho ntawm cov, ntawm chav kawm, txo tus nqi thiab tuaj yeem txhim kho tus nqi tuav.

Dab tsi yog qhov kev paub pib?

Lub hauv paus kev paub (KBase) yog qhov kev sib koom ua ke zoo ntawm cov ncauj lus uas tuaj yeem pab cov neeg ua haujlwm sab hauv thiab cov neeg sab nraud nrhiav thiab siv cov kev daws teeb meem dua li hu rau koj pab neeg txhawb. Cov qauv tsim kev paub zoo tau tsim cov se zoo thiab tau ntsuas zoo kom cov neeg siv yuav tshawb nrhiav thiab nrhiav yam lawv xav tau hauv lub sijhawm luv tshaj plaws.

ManageEngine, cov tsim tawm ntawm Kbase kev daws teeb meem hu ua ServiceDesk Plus tsis ntev los no tsim cov ntawv no - Yuav Ua Li Cas Tsim Qhov Ua Tau Zoo Helpdesk Txuj Ci uas muab rau (XNUMX) kauj ruam tseem ceeb hauv kev siv lub tswv yim kev paub zoo hauv koj lub koom haum:

  1. Khaws koj lub KBase hloov tshiab tas li los ntawm kev xaiv ib tus thawj tswj kev paub uas yog tus tswv ntawm tag nrho cov khoom lag luam ntawm Kbase cov lus, los ntawm kev txheeb xyuas cov kev daws teeb meem rau kev hloov kho tshiab tsis tu ncua. Nco ntsoov tias nws yog qhov ntsuas pom tseem ceeb rau koj cov neeg ua haujlwm pabcuam ntxiv thiab hloov kho cov ntawv raws li lawv tau thov.
  2. Txwm koj KBase los ntawm kev npaj cov ntawv sau nyob rau ntawm pawg thiab subcategories rau yooj yim. Tswj kom nruj, optimized cov ntsiab lus los ntawm kev tswj hwm cov qauv ua ntej.
  3. Txhais cov txheej txheem kev pom zoo los ntawm kev tsim cov haujlwm txheej txheem rau cov kws tshaj lij cov teeb meem los tshuaj xyuas, txhim kho, txhim kho, thiab tam sim ntawd pom zoo cov kev paub hauv paus ntsiab lus.
  4. Txhim kho txoj kev tshawb fawb ntawm koj tus KBase los ntawm tagging cov ntsiab lus kom huv si thiab siv txoj kev daws teeb meem uas muaj cov khoom muaj peev xwm tshawb nrhiav tau zoo thiab ceev nrawm. cov neeg siv kev txaus siab nrog kev tshawb nrhiav zoo dua ntawm koj lub KBase los ntawm tagging cov ntsiab lus nrog cov ntsiab lus tsim nyog.
  5. Txiav txim seb leej twg pom dab tsi siv lub luag haujlwm raws tus qauv rau koj cov neeg siv khoom. Qhov no yuav lim tawm cov txiaj ntsig raws li tus neeg siv ntau dua li ua rau lawv ntxhov siab nrog cov ntawv thiab pawg uas tsis cuam tshuam nrog lawv.
  6. Tswj koj cov khoom KBase zoo los ntawm kev teeb tsa cov thaub qab thiab rov txhim kho cov txheej txheem kom yob rov qab cov ntawv yog tias tsim nyog lossis rov qab thaum lub kaw lus tsis ua haujlwm. Kev tshuaj xyuas qhov kev tshaj tawm txhawm rau txhim kho qhov zoo ntawm koj cov lus thiab kev ua haujlwm uas ua kom zoo dua rau cov neeg siv khoom.

Li cas los siv cov kev paub hauv paus

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