CX tiv thaiv UX: Qhov sib txawv ntawm Cov Neeg Siv Khoom thiab Cov Neeg Siv Khoom

CX / UX - Tsuas muaj ib tus ntawv xwb txawv? Zoo, ntau dua ib tsab ntawv, tab sis muaj ntau qhov zoo sib xws ntawm Cov Neeg Siv Khoom thiab cov neeg siv khoom ua haujlwm. Cov tub txawg nrog rau siab xyuas ua haujlwm los kawm txog tib neeg los ntawm kev tshawb fawb! Qhov zoo sib xws ntawm Cov Neeg Siv Khoom thiab Kev Siv Hauv Cov Neeg Siv Khoom thiab cov neeg siv kev paub cov hom phiaj thiab cov txheej txheem feem ntau zoo sib xws. Ob leeg muaj: Lub siab xav tias kev lag luam tsis yog muag thiab yuav khoom nkaus xwb, tab sis hais txog qhov kev xav tau txaus siab thiab muab tus nqi